Dear customer:
Your satisfaction
is our #1 priority.
Thousands of
people have trusted Naturamart to meet
their health supplements needs.
In fact most of our business
comes from repeat customers.
If
you are a customer, we thank you for
your support. If you haven't tried our
service yet, let us earn your business,
we promise you'll be satisfied with your
purchase.
Remember that we have a
100% Satisfaction Guarantee. We
stand by our service and by the products
we carry. If you're not satisfied with your purchase your money will be refunded.
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Addy - Customer
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help@naturamart.com |
ESTIMATED TIME OF DELIVERY
In most cases your order is shipped within 1 business day of being placed and only at that time your credit card is charged.
Upon shipment, you will receive
a tracking number via email. Some orders will ship within 3 business days of being placed.
Our estimated time for order delivery is 5 to 9 business days, delivery times vary by order destination.
BACKORDERS
Most orders are shipped complete,
In the case that an item in your
order is unavailable, we will ship
what is in stock. We do not ship
automatic backorders, unless requested
by the customer.
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RETURNS & EXCHANGES
If you receive a product that
is expired, short-dated, damaged,
or has any defects, you may return
it for a full refund within
30 days of receipt. Please inspect
all products and expiration dates
before opening the bottles.
Please do not throw away your items
until you have contacted one of
our customer
service specialists.
To have this issue resolved in the
most time efficient manner, we ask
that you email us at
help@naturamart.com In
your email, please include the following
information:
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